Shipping & Returns
When will my order ship?
All items take 24-48 hours to process before shipping.
Orders placed Monday thru Friday before 12pm CST will begin processing same day and ship within 2 business days.
How long does Free US shipping take?
Most of our orders are shipped 1-3 days from purchase (pending availability and credit verification). Once your order is shipped, we estimate you will receive your order within 3-5 business days of its ship date. If you need your item(s) sooner, please select the expedited shipping option. Shipping times may vary, but rest assured we work our hardest to get you your order as quickly as possible. We are unable to ship to PO Box and military addresses. Galerie Nine 16 is not responsible for packages once they have been scanned and delivered.
Can I return or exchange my purchase?
We accept returns on all full-price orders within 7 days from the day the merchandise is received Sale items are final sale. Galerie Nine 16 is not responsible for international shipments lost in transit. The merchandise must be returned in the exact condition in which it was shipped in order to receive a refund. This includes the original packaging and box, if applicable. Please note, return shipping fees are the responsibility of the purchaser.
For additional questions please Contact Us.